Air travel software and hardware specialists, INK Aviation, wanted to evolve and enhance a passenger’s experience of passing through an airport.

We researched the challenges and issues faced by both airports and passengers to gain an in-depth understanding. We identified that the airports needed a space-efficient, automated check-in system, while passengers wanted simple, intuitive and stress-free self check-in processes.

Together we created an ecosystem of products, the most popular being a compact-sized check-in kiosk that maximised airport space and offered passengers all the functional features they needed for a stress-free start to their journey.